10 Steps To Success in 2012 – Step 5: Measure
Whatever your marketing efforts entail – you need to be measuring the results and tracking where you get the most leads being generated. You can do this in a number of ways. This is easier online as you can use specific website or email addresses that relate to a particular campaign.
Google Analytics is also a great, free tool to track visitor activity on your website. There are also tools for tracking traffic via email campaigns and social media interactions, as well as pay-per-click ads; most of them are free or low cost.
If you can’t measure it, you can’t manage it and know how effective a specific piece of marketing is.
For offline activity, telephone tracking numbers can be an effective, and relatively low cost way of knowing where business opportunities are coming from. A telephone tracking number is a ‘normal’ number (as opposed to 0845/0870/etc) that is published in your mailshot or advert, specific to that particular marketing channel; thereby providing you information on how many calls came through for a given project.
It is important to know your return on investment for any marketing that you do, to enable you decide what to do more of what works and less of what doesn’t work – this way you get more ‘bang for your buck‘!
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