National Audit Office: Only a third of companies use Business Link website

Despite the government trumpeting the Business Link website as the main source for company owners seeking information on regulation, only 34% actually access it, the National Audit Office (NAO) has revealed.

According to the group, which produces value for money reports into the implementation of government policies, use of the website is “limited” with the amount of business owners turning to the service for advice rising by “only five percentage points [since] 2007″. This is despite BusinessLink.gov.uk being “designed as a one-stop-shop for business”.

Some entrepreneurs are completely unaware of the website, the NAO said, with one respondent suggesting the introduction of an almost identical system not realising this was already available. The organisation also pointed to a recent study by the Better Regulation Executive (BRE) which found that 28% of micro-businesses are not online and so would not have access to web-based information.

Read more: http://www.businesszone.co.uk/topic/regulation/only-third-companies-use-business-link-website/33398?ref=ukbf

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